Payment Methods

Following payment methods are available at www.caltopusa.com.

 

l Credit Cards : (Visa & MasterCard only). If you don't feel safe providing credit card information online, you may print and fill out 

   the Credit Card Authorization Form :, then fax it back to 213-248-4213.

* Paypal payment has to be made manually by following simple steps.

 

  Go to www.paypal.com then log into website using your account ID and Password.

   Click on "SEND MONEY" tab from the top to start payment proceeding.

   Type jk@jbpurse.com for payment TO, enter total amount including shipping , select currency as "U S dollars" then

   select   "Goods" for the type.

l Wire (Bank) Transfer : (Available for both U.S. & Oversea customers). Bank and company information will be provided with the total, which includes shipping cost by email or fax upon selecting wire transfer as you check out.


l Prepayment : (Cashier’s Check or Money order). Please send payments to the following address:

JB INTERNATIONAL CO. (Attn: Accounting Dept) : 401 w.washington blvd. Los Angeles, CA 90015.

 

Shipping & Handling

All orders are shipped within 48 hours of payment receipt except on weekends & holidays. Shipping is via UPS ground unless special instructions are given by customer. We do not ship to AFO or P.O. boxes. Please specify the shipping address when you place an order.

Actual shipping charge from UPS will be added to your invoice. Customer will be notified with total & tracking info by email once we ship out the order.

If you have any other questions or concerns, please email us at info@caltopusa.com or call 213-248-4213 for further assistance.

Return Policy

If products have defects or damage during transit, you may return it within 5 days from the receipt of merchandise to receive credit towards next purchase or exchange only. Please note that credits due to out of stock will apply towards next purchase too. You must send an email with your company information, invoice number, and reason for return/exchange prior to returning package. We do not accept used or worn products for return. We do not accept returns for products other than the specific defected or damaged product during transit.

 

If you want to return items that are not defected or damaged, you will be charged a 25% restocking fee from the total invoice amount in addition to the shipping charges for both ways.

 

Privacy

Caltopusa.com respects the privacy of our customers. We want you to feel secure and safe on our site.

All information provided by customers is strictly confidential and for our company's sole use only. Your information will not be sold or shared for any reason. Your email address is obtained with your permission for purposes of periodic updates on new merchandise.